If you have any questions or concerns about your mattress purchase from Mattress Firm, you can easily reach out to their friendly and helpful customer service team. Simply dial 1-800-MATTRES to speak with a representative who can assist you with any inquiries. Their customer service hotline is available Monday through Friday from 8am to 9pm EST and on Saturdays from 8am to 8pm EST.Mattress Firm Customer Service Phone Number
If you prefer to reach out to Mattress Firm online, you can visit their Contact Us page on their website. Here, you can fill out a contact form with your name, email, and message, and a customer service representative will get back to you as soon as possible. This is a great option for non-urgent inquiries or if you prefer to communicate via email.Mattress Firm Contact Us Page
In addition to the contact form on their website, Mattress Firm also has a direct email address for customer service inquiries. You can send your email to customerservice@mattressfirm.com and a representative will respond to your message within 24 hours. This is a convenient option for those who prefer to communicate through email or have a more detailed inquiry that may require more back and forth communication.Mattress Firm Email Address
If you need to visit a Mattress Firm store for assistance, you can easily find the nearest location by using their online Store Locator. Simply enter your zip code or city and state, and a list of nearby stores will be displayed. You can also view store hours, contact information, and directions to each location. This is a great resource for those who prefer face-to-face communication or need to physically visit a store for assistance.Mattress Firm Store Locator
Another way to stay connected with Mattress Firm and receive assistance is through their social media accounts. They have active profiles on popular platforms such as Facebook, Twitter, and Instagram. You can send them a direct message or comment on their posts for any inquiries or concerns. Their social media team is quick to respond and can help point you in the right direction for any issues you may have.Mattress Firm Social Media Accounts
If you prefer to chat online with a customer service representative, Mattress Firm offers the option to do so through their website. Simply click on the Chat Now button on the bottom right corner of their homepage and you will be connected with a representative who can assist you with your inquiries. This is a convenient option for quick questions or concerns that do not require a phone call or email.Mattress Firm Online Chat Support
For common questions and concerns, Mattress Firm has a comprehensive FAQ page on their website. Here, you can find answers to frequently asked questions about their products, services, and policies. This is a great resource for those who prefer to find answers on their own or have a quick inquiry that can be easily resolved.Mattress Firm FAQ Page
If you need to reach Mattress Firm's corporate office, you can send mail to their headquarters at 10201 S Main St, Houston, TX 77025. This address can also be found on their website under the About Us section. However, it's important to note that this address is not for customer service inquiries and should only be used for official correspondence.Mattress Firm Corporate Office Address
Mattress Firm offers a warranty on their products to ensure customer satisfaction. If you have any issues with your mattress, you can refer to their warranty information on their website or contact their customer service team for assistance. Their warranty covers any defects in materials or workmanship and can provide you with a replacement or repair for your mattress.Mattress Firm Warranty Information
If you need to return your mattress for any reason, Mattress Firm has a Return Policy in place to make the process as smooth as possible. You can return your mattress within 120 nights of purchase for a full refund or exchange. The mattress must be in good condition and free of any stains or damage. Additionally, Mattress Firm offers a comfort guarantee, allowing you to exchange your mattress for a different one if you're not satisfied with the comfort level.Mattress Firm Return Policy