Mattress Firm is committed to providing a comfortable and satisfying sleep experience for all of its customers. However, we understand that sometimes things don't work out as planned. That's why we have a flexible return policy in place to make sure you are completely happy with your purchase. Below, we've outlined the specifics of our return policy for our adjustable bases.Mattress Firm Return Policy
At Mattress Firm, we want you to be completely satisfied with your adjustable base purchase. That's why we offer a 120-night sleep trial for all of our adjustable bases. If you are not completely satisfied with your purchase, you can return it for a full refund within 120 nights of delivery. In order to qualify for a return, the adjustable base must be in like-new condition, free from any stains, damages, or signs of wear and tear. It must also be returned in its original packaging with all of its components included. If your adjustable base is found to be in good condition, we will process your refund within 7-10 business days. Please note that original shipping and delivery fees are non-refundable.Mattress Firm Adjustable Base Return Policy
Our return policy for adjustable bases follows the same guidelines as our general return policy. The base must be in like-new condition and returned within 120 nights of delivery. If the base is deemed to be in good condition, we will issue a full refund within 7-10 business days. However, if the base is found to be damaged or in unsellable condition, our return policy may be void. In this case, the customer may be responsible for the cost of return shipping.Mattress Firm Return Policy for Adjustable Bases
Our adjustable bed return policy is similar to our return policy for adjustable bases. We offer a 120-night sleep trial and the bed must be returned in like-new condition. However, there are a few additional guidelines to keep in mind. If you purchased an adjustable bed frame and mattress together, both items must be returned in order to receive a full refund. If only the adjustable bed frame is returned, a partial refund may be issued. Additionally, if you received a free gift with your adjustable bed purchase, that gift must also be returned in order to qualify for a full refund.Mattress Firm Adjustable Bed Return Policy
Our return policy for adjustable beds is the same as our return policy for adjustable bases. The bed must be returned in like-new condition within 120 nights of delivery. If the bed is found to be in good condition, we will issue a full refund within 7-10 business days. If the bed is not in good condition, our return policy may be void and the customer may be responsible for the cost of return shipping.Mattress Firm Return Policy for Adjustable Beds
If you are eligible for a refund for your adjustable base, you will receive your refund within 7-10 business days. The refund will be issued to the original form of payment used for the purchase. Please note that the original shipping and delivery fees are non-refundable.Mattress Firm Adjustable Base Refund Policy
Our return policy for adjustable bed frames is similar to our return policy for adjustable bases and beds. The frame must be returned in like-new condition within 120 nights of delivery. If the frame is found to be in good condition, we will issue a full refund within 7-10 business days. If the frame is not in good condition, our return policy may be void and the customer may be responsible for the cost of return shipping.Mattress Firm Return Policy for Adjustable Bed Frames
If you are not satisfied with your adjustable base, you have the option to exchange it for a different model within 120 nights of delivery. The exchange must be for a base of equal or greater value. The exchanged base must also be in like-new condition and returned in its original packaging with all of its components included. If the exchanged base is found to be in good condition, we will process the exchange within 7-10 business days.Mattress Firm Adjustable Base Exchange Policy
Our return policy for adjustable mattresses follows the same guidelines as our return policy for adjustable bases and beds. The mattress must be returned in like-new condition within 120 nights of delivery. If the mattress is found to be in good condition, we will issue a full refund within 7-10 business days. However, if the mattress is not in good condition, our return policy may be void and the customer may be responsible for the cost of return shipping.Mattress Firm Return Policy for Adjustable Mattresses
In addition to our return policy, all of our adjustable bases come with a manufacturer's warranty. This warranty varies depending on the model and can range from 1-25 years. If you experience any issues with your adjustable base during the warranty period, please contact our customer service team for assistance. At Mattress Firm, we want to make sure you are completely satisfied with your adjustable base purchase. Our flexible return policy and generous sleep trial allow you to try out your new base without any worries. Shop with confidence knowing that if you are not satisfied, we've got you covered.Mattress Firm Adjustable Base Warranty and Return Policy