As a member of BJ's Wholesale Club, you have access to unbeatable deals and savings on a wide variety of products. However, we understand that sometimes you may need to return a purchase. That's why we have a comprehensive return policy in place to ensure your satisfaction.BJ's Wholesale Club - Return Policy
BJ's Wholesale Club - Return Policy
One of our most popular products is our selection of mattresses. We know that buying a mattress is a big investment and you want to make sure you're happy with your purchase. That's why we offer a 100% satisfaction guarantee on all mattresses. If you're not completely satisfied with your mattress, you can return it within 365 days of purchase for a full refund or exchange.BJ's Wholesale Club - Mattress Returns
BJ's Wholesale Club - Mattress Returns
While we strive to provide a hassle-free return experience, there are a few exceptions to our return policy. These include:
BJ's Wholesale Club - Return Policy Exceptions
BJ's Wholesale Club - Return Policy Exceptions
If you have any questions about our return policy, we have a dedicated customer service team ready to assist you. Here are some frequently asked questions that may help:BJ's Wholesale Club - Return Policy FAQs
BJ's Wholesale Club - Return Policy FAQs
If you make a purchase on our website, we want to make sure you're completely satisfied. That's why we offer free returns on most online purchases within 30 days of delivery. Simply log into your account, go to your order history, and select the item you wish to return. From there, you can print a prepaid return label and ship the item back to us.BJ's Wholesale Club - Return Policy for Online Purchases
BJ's Wholesale Club - Return Policy for Online Purchases
If you make a purchase at one of our physical locations, you can return the item in-store or by mail. In-store returns must be made within the specified time frame and require a receipt. If you choose to return by mail, you will be responsible for shipping costs unless the item is defective or incorrect.BJ's Wholesale Club - Return Policy for In-Store Purchases
BJ's Wholesale Club - Return Policy for In-Store Purchases
We stand behind the quality of our products, but we understand that sometimes there may be a defect. If an item is defective, please contact our customer service team for assistance. We may be able to offer a replacement or refund depending on the circumstances.BJ's Wholesale Club - Return Policy for Defective Items
BJ's Wholesale Club - Return Policy for Defective Items
We want you to be able to try out your purchases to make sure they meet your needs. If you have opened an item but are not satisfied, you can still return it within the specified time frame for store credit or exchange.BJ's Wholesale Club - Return Policy for Opened Items
BJ's Wholesale Club - Return Policy for Opened Items
If you have lost your receipt, you can still return an item for store credit or exchange as long as you have the original packaging and all parts and accessories.BJ's Wholesale Club - Return Policy for Non-Receipt Returns
BJ's Wholesale Club - Return Policy for Non-Receipt Returns
We value our members and strive to provide the best service possible. However, if you wish to cancel your membership, you can do so at any time. Please note that membership fees are non-refundable.BJ's Wholesale Club - Return Policy for Membership Cancellation
BJ's Wholesale Club - Return Policy for Membership Cancellation
Can I Return a Mattress to BJ's?
Understanding BJ's Return Policy
If you have recently purchased a mattress from BJ's and are wondering if you can return it, you're not alone. Many customers have questions about BJ's return policy, especially when it comes to larger items like mattresses. The good news is that BJ's has a flexible and customer-friendly return policy, so returning your mattress should not be a problem.
BJ's Return Policy
BJ's return policy is quite simple and straightforward. The company offers a 100% satisfaction guarantee, which means that if you are not completely satisfied with your purchase, you can return it for a full refund. However, there are some guidelines and restrictions that you should be aware of when it comes to returning a mattress.
Returning a Mattress to BJ's
If you have purchased a mattress from BJ's and need to return it, there are a few things you should keep in mind. First and foremost, you must return the mattress within 30 days of purchase. This is a standard return period for most items at BJ's, and mattresses are no exception. Additionally, the mattress must be in its original packaging and condition, with all tags and labels attached. This is important because BJ's cannot accept returns for used or damaged mattresses.
When returning a mattress to BJ's, you will need to bring your original receipt or order confirmation email. This is necessary for the return process and to receive a full refund. If you do not have your receipt, you can still return the mattress, but you will only receive store credit for the current selling price of the mattress.
Exceptions to the Rule
As with any return policy, there are exceptions to BJ's mattress return policy. If your mattress is damaged or defective, you may be able to return it outside of the 30-day return period. However, you will need to contact BJ's customer service before returning the mattress to discuss your options.
Additionally, BJ's does not accept returns for mattresses that have been used without a mattress protector. This is important to note, as it shows that BJ's values the quality and cleanliness of their products for their customers.
Final Thoughts
In conclusion, BJ's has a customer-friendly return policy that applies to mattresses as well. As long as you return the mattress within 30 days of purchase and it is in its original condition, you should have no trouble returning it to BJ's. Just make sure to keep your receipt and follow the guidelines mentioned above, and you'll be on your way to a hassle-free return.
