At Mattress Firm, we understand that finding the perfect mattress can be a daunting task. That's why we offer a 30 day return policy to ensure your complete satisfaction with your purchase. We want you to wake up feeling rested and rejuvenated, and if for any reason you're not completely happy with your new mattress, we'll make it right. So rest easy knowing that with Mattress Firm, you have 30 days to try out your new mattress and make sure it's the right fit for you.30 Day Return Policy | Mattress Firm
At Mattress Firm, we believe that a good night's sleep is essential to living your best life. That's why we offer a 100 night sleep trial on all of our mattresses. We want you to have the peace of mind that comes with knowing you can take your time to truly test out your new mattress and make sure it's the perfect match for your sleep needs. We're confident that with our wide selection of top brands and expertly trained sales associates, you'll find the mattress of your dreams.100 Night Sleep Trial | Mattress Firm
Our return policy at Mattress Firm is simple and hassle-free. If you're not satisfied with your purchase within the first 30 days, you can return it for a full refund or exchange. We want you to be completely happy with your purchase and we'll do everything we can to make sure you are. Our goal is to help you find the perfect mattress for your best night's sleep, and we stand behind the quality and comfort of every mattress we sell.Mattress Firm Return Policy
If you find that your new mattress isn't the right fit for you, we offer an easy exchange policy. Within the first 30 days, you can exchange your mattress for another one of equal or greater value. Our sales associates are trained to help you find the right mattress for your specific needs, and we want you to be completely satisfied with your purchase. With our exchange policy, you can rest assured that you'll find the perfect mattress for your best night's sleep.Mattress Firm Exchange Policy
If for any reason you're not completely satisfied with your new mattress, we offer a full refund within the first 30 days. We understand that sometimes it takes a few nights of sleep to truly know if a mattress is the right fit for you, and we want you to have the time and flexibility to make that decision. Our refund policy allows you to try out your new mattress with confidence, knowing that you can get a full refund if it's not the right fit for you.Mattress Firm Refund Policy
If you need to return your mattress, our return process is simple and straightforward. Just contact our customer service team and they will guide you through the process. We'll schedule a pickup for your mattress and once it's returned to our warehouse, we'll issue your refund or exchange. Our goal is to make the return process as easy and stress-free as possible, so you can focus on finding the perfect mattress for your best night's sleep.Mattress Firm Return Process
Once your mattress has been picked up and returned to our warehouse, we will process your refund or exchange within 3-5 business days. We understand that waiting for a refund or exchange can be frustrating, so we strive to make the process as quick as possible. If you have any questions or concerns about the timeframe for your return, our customer service team is always available to assist you.Mattress Firm Return Timeframe
In order to qualify for a return or exchange, your mattress must be in like-new condition and free of any stains, tears, or damage. We also require that you have the original receipt or proof of purchase. We want to ensure that every customer receives a high-quality, clean mattress, so we ask that you take care of your mattress during the trial period. If you have any questions about the return requirements, our sales associates will be happy to assist you.Mattress Firm Return Requirements
If you need to return your mattress, we offer free return shipping within the first 30 days. We want to make the return process as easy and convenient for you as possible. Just contact our customer service team and they will schedule a pickup for your mattress. We'll take care of the shipping and handling, so you can focus on finding the perfect mattress for your best night's sleep.Mattress Firm Return Shipping
At Mattress Firm, we do not charge any restocking or return fees. We want to make sure you are completely satisfied with your purchase, and we believe that includes not adding any additional fees. Our goal is to help you find the perfect mattress for your best night's sleep, and we stand behind our products and services 100%. In the rare case that there is a manufacturing defect with your mattress, we will work with you to resolve the issue and ensure your satisfaction.Mattress Firm Return Fees