If you've recently made a purchase from Surplus Furniture and Mattress Warehouse and find yourself needing to return or exchange an item, you may be wondering what their return policy entails. We've got you covered with all the details you need to know about their return process, conditions, timeframe, and fees.Surplus Furniture and Mattress Warehouse Return Policy
At Surplus Furniture and Mattress Warehouse, customer satisfaction is their top priority. That's why they offer a comprehensive return policy to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, you may return your item within 7 days for a full refund or exchange.Return Policy for Surplus Furniture and Mattress Warehouse
To initiate a return, simply contact Surplus Furniture and Mattress Warehouse's customer service team via phone or email. They will guide you through the return process and provide you with a return authorization number. Please note that all returns must be made within 7 days of receiving your item and must be in its original condition and packaging.Surplus Furniture and Mattress Warehouse Returns
Surplus Furniture and Mattress Warehouse offers a full refund for all returns made within 7 days of receiving the item. The refund will be processed within 2 business days after the item has been received and inspected by their team. Please note that all shipping and handling fees are non-refundable.Surplus Furniture and Mattress Warehouse Refund Policy
If you would like to exchange your item for a different product, simply follow the same return process as stated above. Once your return has been received and inspected, you will be issued a store credit to use towards your new purchase. Please note that the store credit must be used within 30 days.Surplus Furniture and Mattress Warehouse Exchange Policy
The return process at Surplus Furniture and Mattress Warehouse is simple and hassle-free. Once you have contacted their customer service team and received a return authorization number, you can ship the item back to their warehouse using a carrier of your choice. Please ensure that the item is securely packaged to avoid any damage during transit.Surplus Furniture and Mattress Warehouse Return Process
For a successful return, please ensure that the item is in its original condition and packaging. This includes all parts, accessories, and instruction manuals. Any items that are damaged, used, or missing parts may not be eligible for a full refund. Surplus Furniture and Mattress Warehouse reserves the right to refuse a return if the item does not meet their return conditions.Surplus Furniture and Mattress Warehouse Return Conditions
All returns must be made within 7 days of receiving the item. Please note that the 7-day timeframe begins from the date the item is delivered to your doorstep. Surplus Furniture and Mattress Warehouse will not accept any returns after this timeframe.Surplus Furniture and Mattress Warehouse Return Timeframe
The cost of shipping for returns and exchanges is the responsibility of the customer. In case of a defective or damaged item, Surplus Furniture and Mattress Warehouse will cover the return shipping costs. However, if the return or exchange is due to personal preference or change of mind, the customer is responsible for the shipping fees.Surplus Furniture and Mattress Warehouse Return Shipping
Surplus Furniture and Mattress Warehouse does not charge any additional fees for returns or exchanges. However, please note that all shipping and handling fees are non-refundable. In case of an exchange, the customer is responsible for any price differences between the original and exchanged item. With this detailed information on Surplus Furniture and Mattress Warehouse's return policy, you can shop with confidence knowing that your satisfaction is guaranteed. Happy shopping!Surplus Furniture and Mattress Warehouse Return Fees