If you have any questions or concerns about your Purple mattress, we are here to help! Our customer service team is dedicated to providing top-notch support and ensuring that you have the best possible experience with your Purple mattress. Here's how you can get in touch with us:Contact Us | Purple
Our email support team is available 24/7 to assist you with any inquiries. Simply send us an email at support@purplemattress.com and we will get back to you as soon as possible. We strive to respond to all emails within 24 hours.1. Email
For immediate assistance, you can also chat with one of our customer service representatives through our live chat feature on our website. Just click on the chat icon at the bottom right corner of the page and someone will be with you in no time.2. Live Chat
If you prefer to speak to someone directly, you can give us a call at 1-800-PURPLE-1. Our phone lines are open from Monday to Saturday, 8 am to 8 pm MST. Our friendly and knowledgeable team will be happy to assist you with any questions or concerns.3. Phone
You can also reach out to us through our social media channels. We are active on Facebook, Twitter, Instagram, and LinkedIn. Follow us for updates, promotions, and to stay connected with the Purple community. You can also send us a direct message on any of these platforms.4. Social Media
Before reaching out to us, you may want to check out our frequently asked questions page on our website. You may find the answer to your question there. We update our FAQ regularly to provide you with the most relevant and up-to-date information.5. FAQ
Join our Purple community forum to connect with other Purple mattress owners and get advice, tips, and support. Our forum is a great place to ask questions and share your experiences with others.6. Purple Community Forum
If you have a warranty claim, please visit our warranty page to learn more about our warranty process and to submit a claim. Our team will work with you to resolve any issues with your mattress as quickly as possible.7. Warranty
If you are not satisfied with your Purple mattress, we offer a 100-night trial period. If you decide to return or exchange your mattress, please visit our returns and exchanges page for instructions and to start the process.8. Returns and Exchanges
If you would like to try out a Purple mattress in person, we have several retail stores across the country. Visit our retail store locator to find a store near you.9. Retail Stores
We value your feedback and are always looking for ways to improve our products and services. If you have any suggestions or comments, please don't hesitate to reach out to us through any of the above channels. We hope this information helps and we look forward to hearing from you soon!10. Feedback