If you're in the market for a new mattress, you've probably come across the name Mattress Firm. As one of the largest mattress retailers in the United States, Mattress Firm offers a wide selection of mattresses from top brands. But what sets them apart from other retailers is their comprehensive warranty program. In this article, we'll dive into the top 10 things you need to know about Mattress Firm's warranty information.Mattress Firm Warranty Information
First and foremost, let's talk about how to make a warranty claim with Mattress Firm. If you notice a defect in your mattress that is covered under the warranty, you can file a claim by contacting Mattress Firm's customer service team. They will guide you through the process and may ask for photos or other proof of the defect. It's important to note that you must have your original receipt and be within the warranty period to make a claim.Mattress Firm Warranty Claim
Now, let's get into what is covered under Mattress Firm's warranty. Their warranty program covers defects in materials and workmanship for a specific period of time, depending on the mattress model. This typically includes issues such as sagging, uneven coils, and broken zippers. However, it's important to read the specific warranty for your mattress model to understand the exact coverage.Mattress Firm Warranty Coverage
It's important to note that you do not need to register your Mattress Firm mattress to be eligible for the warranty. However, it is recommended that you keep your original receipt and any warranty information in a safe place in case you need to make a claim in the future.Mattress Firm Warranty Registration
Mattress Firm's warranty policy is straightforward and easy to understand. They stand by the quality of their products and offer a warranty to ensure customer satisfaction. If you have any questions or concerns about their warranty policy, you can reach out to their customer service team for clarification.Mattress Firm Warranty Policy
The length of the warranty for your Mattress Firm mattress will depend on the specific model. Most mattresses come with a 10-year warranty, but some may have longer or shorter coverage periods. It's important to read the warranty information for your specific mattress to know how long you are covered.Mattress Firm Warranty Length
If you decide to sell or give away your Mattress Firm mattress, you may be wondering if the warranty can be transferred to the new owner. The answer is yes! As long as the new owner has the original receipt and the mattress is within the warranty period, they can make a claim if needed.Mattress Firm Warranty Transfer
While Mattress Firm's warranty program is comprehensive, there are a few exclusions to be aware of. The warranty does not cover normal wear and tear, damage caused by misuse or improper care, or changes in firmness preference. It's important to follow the care instructions provided with your mattress to ensure it stays in good condition.Mattress Firm Warranty Exclusions
If you need to make a warranty claim, Mattress Firm will either repair or replace your mattress, depending on the issue. They will cover the costs of repair or replacement, but you may be responsible for shipping and handling fees. Again, it's important to read the warranty information for your specific mattress to understand the details of the repair or replacement process.Mattress Firm Warranty Repair
If you have any questions or concerns about your Mattress Firm warranty, you can contact their customer service team for assistance. They are available by phone, email, or through their website's live chat feature. They will be happy to answer any questions you may have and guide you through the warranty process if needed.Mattress Firm Warranty Contact