When purchasing a new mattress, it's important to have peace of mind knowing that you can return or exchange it if it doesn't meet your needs. At Mattress Firm, we understand that choosing the right mattress can be a difficult decision, which is why we offer a comprehensive return policy to ensure your satisfaction.Mattress Firm Return Policy
Our return policy at Mattress Firm allows you to try out your new mattress for 120 days and return or exchange it if you're not completely satisfied. This extended return period gives you plenty of time to adjust to your new mattress and make sure it's the right fit for you.120 Day Return Policy
We stand behind the quality of our mattresses and want to make sure you're completely happy with your purchase. If for any reason, you're not satisfied with your new mattress, you can return it within 120 days for a full refund or exchange it for a different model.Mattress Return Policy
Our 120 day return policy is longer than the industry standard, giving you more time to make sure your new mattress is the perfect fit for you. We believe that you should have ample time to test out your new mattress and make sure it meets your comfort and support needs.Extended Return Policy
Our return policy applies specifically to mattresses and does not include any other bedding or accessories. If you're not satisfied with your mattress purchase, we will work with you to find a suitable replacement or provide a full refund.Return Policy for Mattresses
We want you to be completely satisfied with your purchase, which is why we offer a 120 day comfort guarantee. This means that if you're not completely comfortable on your new mattress within the first 120 days, we will help you find a more suitable option or provide a full refund.120 Day Comfort Guarantee
While our return policy is designed to ensure your satisfaction, there are a few exceptions to keep in mind. If your mattress is damaged or soiled, we cannot accept a return or exchange. Additionally, any promotional gifts or accessories that came with your purchase must be returned with the mattress.Return Policy Exceptions
If you purchased your mattress online, our return policy still applies. You can return or exchange your mattress within 120 days of delivery. However, you will be responsible for any shipping costs associated with the return or exchange.Return Policy for Online Purchases
If you purchased your mattress in-store, you can also take advantage of our 120 day return policy. Simply bring your receipt and the mattress to any Mattress Firm location and we will assist you with the return or exchange process.Return Policy for In-Store Purchases
While we strive to ensure that all of our clearance items are in excellent condition, we cannot accept returns or exchanges on these items. All clearance sales are final, so make sure to thoroughly test out the mattress in-store before making your purchase. At Mattress Firm, we want to make sure you are completely satisfied with your new mattress. That's why we offer a 120 day return policy, extended comfort guarantee, and flexible options for both in-store and online purchases. Shop with confidence knowing that your comfort and satisfaction are our top priorities.Return Policy for Clearance Items