If you're in the market for a new mattress, you want to make sure that your investment is protected. That's why it's important to understand the warranty offered by the mattress retailer. When it comes to mattresses, Mattress Discounters is a well-known and trusted brand. But what exactly does their warranty cover? Let's take a closer look.1. Mattress Discounters Warranty Information
The Mattress Discounters bed warranty covers any defects in materials or workmanship for a specific period of time. This means that if your mattress starts to sag, has a broken coil, or has any other issues that are not caused by wear and tear, you may be eligible for a replacement or repair. It's important to note that the warranty does not cover normal wear and tear, stains, or damage caused by improper use or handling of the mattress. It also does not cover comfort preference, meaning if you simply don't like the feel of the mattress, it may not be covered under the warranty.2. Mattress Discounters Bed Warranty Coverage
For added peace of mind, Mattress Discounters also offers extended warranty options. This allows you to extend the coverage period for a longer period of time, often up to 10 years. The cost of the extended warranty will vary depending on the type and size of the mattress, so be sure to ask a sales associate for more information.3. Mattress Discounters Extended Warranty Options
If you encounter any issues with your mattress covered under the warranty, you will need to file a claim with Mattress Discounters. This can usually be done online or by contacting their customer service department. You will need to provide proof of purchase and photos of the issue in order to process your claim. Once your claim has been approved, Mattress Discounters will work with you to either repair or replace your mattress, depending on the extent of the issue. It's important to follow the instructions given by the retailer to ensure a smooth and timely resolution.4. Mattress Discounters Warranty Claim Process
Like any warranty, there are certain terms and conditions that apply. It's important to read and understand these before making a purchase. The Mattress Discounters warranty is only valid for the original purchaser and is not transferable. It also does not cover damage caused by misuse, abuse, or improper care of the mattress.5. Mattress Discounters Warranty Terms and Conditions
In order to activate your warranty, you will need to register your mattress with Mattress Discounters. This can usually be done online or by filling out a warranty card at the time of purchase. Make sure to keep a copy of your registration for your records.6. Mattress Discounters Warranty Registration
If you have any questions about the Mattress Discounters warranty, their website offers a comprehensive FAQ section that covers common inquiries. You can also contact their customer service department for any additional questions or concerns.7. Mattress Discounters Warranty FAQs
As mentioned earlier, the Mattress Discounters warranty is only valid for the original purchaser and is not transferable. This means that if you sell or give away your mattress, the warranty will not apply to the new owner. However, if you purchase an extended warranty, it may be possible to transfer it to a new owner for a fee.8. Mattress Discounters Warranty Transfer Policy
It's important to note that the Mattress Discounters warranty does not cover certain situations and issues. These include damage caused by pets, burns, cuts, and liquid damage. It also does not cover normal wear and tear, such as slight indentations or changes in the mattress's firmness over time.9. Mattress Discounters Warranty Exclusions
If you have any questions or concerns about the Mattress Discounters warranty, you can contact their customer service department through their website or by phone. They also have a live chat option available for immediate assistance. Make sure to have your warranty information and proof of purchase ready when contacting them for a quicker resolution.10. Mattress Discounters Warranty Contact Information