Furniture Row is committed to providing customers with high-quality mattresses that meet their sleep needs. However, if you are not completely satisfied with your purchase, the company offers a comprehensive return policy to ensure your satisfaction. Under the Furniture Row Mattress Return Policy, customers have the option to return their mattress for a refund, exchange, or warranty claim. This policy applies to all Furniture Row mattresses, including those purchased online or in-store.1. Furniture Row Mattress Return Policy
Furniture Row's return policy is designed to be hassle-free and customer-friendly. If you are not satisfied with your mattress, you have up to 100 days from the date of purchase to initiate a return. This gives you plenty of time to test out your new mattress and determine if it meets your sleep needs. To initiate a return, simply contact Furniture Row's customer service team or visit a store location. They will guide you through the return process and provide you with all the necessary information and instructions.2. Furniture Row Return Policy
Furniture Row offers a limited warranty on all of their mattresses. This warranty covers defects in materials and workmanship for a specified period of time, depending on the mattress model. The warranty is valid from the date of purchase and is non-transferable. If you encounter any issues with your mattress during the warranty period, Furniture Row will repair or replace your mattress at no cost to you. This warranty is a testament to the company's commitment to providing customers with high-quality and durable mattresses.3. Furniture Row Mattress Warranty
In addition to their return and warranty policies, Furniture Row also offers an exchange policy for customers who wish to exchange their mattress for a different model or size. This policy is especially helpful for those who may have purchased the wrong size or firmness level. The exchange policy allows you to exchange your mattress for a different one within the 100-day return window. However, you may be responsible for any price differences between the two mattresses.4. Furniture Row Mattress Exchange Policy
If you decide to return your mattress for a refund, Furniture Row offers a full refund of the purchase price. However, there are a few conditions that must be met in order to receive a full refund. The mattress must be in like-new condition with no stains, odors, or damage. You must also have the original receipt and proof of purchase. If all conditions are met, Furniture Row will issue a full refund to the original form of payment.5. Furniture Row Mattress Refund Policy
The return process for Furniture Row mattresses is simple and straightforward. Once you have contacted customer service or visited a store to initiate a return, they will guide you through the process. You may be required to provide photos of the mattress and any defects or damage. Once your return is approved, you will receive instructions on how to ship the mattress back to Furniture Row. Once the mattress is received and inspected, your refund or exchange will be processed.6. Furniture Row Mattress Return Process
Furniture Row understands that returning a mattress can be a time-consuming process. That's why they offer a generous timeframe for customers to initiate a return. You have up to 100 days from the date of purchase to return your mattress for a refund or exchange. This gives you plenty of time to test out the mattress and make sure it meets your sleep needs.7. Furniture Row Mattress Return Timeframe
In order to receive a full refund or exchange, there are a few requirements that must be met when returning a Furniture Row mattress. The mattress must be in like-new condition with no stains, odors, or damage. You must also have the original receipt and proof of purchase. If any of these requirements are not met, Furniture Row reserves the right to deny the return or charge a restocking fee.8. Furniture Row Mattress Return Requirements
Furniture Row does not charge any fees for returns or exchanges within the 100-day window. However, if the mattress is returned outside of the return window or does not meet the return requirements, a restocking fee may be applied. If you are exchanging your mattress for a more expensive model, you may be responsible for paying the price difference. If you are exchanging for a less expensive model, you may receive a partial refund for the price difference.9. Furniture Row Mattress Return Fees
There are a few exceptions to Furniture Row's mattress return policy. Custom-made or special order mattresses cannot be returned or exchanged, as they are made specifically for the customer. In addition, adjustable bases, pillows, and bedding accessories are final sale and cannot be returned or exchanged. However, these items may be covered under their respective warranties. Overall, Furniture Row's mattress return policy offers customers peace of mind and flexibility when it comes to their mattress purchase. With a generous return window and comprehensive warranties, you can rest assured that your sleep needs will be met with a Furniture Row mattress.10. Furniture Row Mattress Return Exceptions