If you're considering purchasing a mattress from John Lewis, you may be wondering about their returns policy. After all, buying a mattress is a big investment and you want to make sure you have options in case it's not the right fit for you. Luckily, John Lewis has a generous returns policy that allows you to return your mattress for free to any of their stores or post offices.John Lewis & Partners | Returns | Free returns to store or post office
Returning an item to John Lewis is a simple and hassle-free process. If you're returning a mattress, you can either bring it to a store or post office, or arrange for a collection. To initiate a return, you'll need to log in to your John Lewis account and go to the "My Orders" section. From there, you can select the item you wish to return and follow the prompts to complete the process.John Lewis & Partners | Returns | How to return an item
The short answer is yes, you can return a mattress to John Lewis. They understand that buying a mattress is a personal decision and it may not be the right fit for everyone. That's why they offer a 90-day return policy on all mattresses. This gives you plenty of time to try out your new mattress and make sure it's the perfect match for your needs.John Lewis & Partners | Returns | Can I return a mattress?
John Lewis has a very generous returns policy for mattresses, allowing you to return them within 90 days of purchase. This policy applies to both in-store and online purchases. However, it's important to note that the mattress must be in its original condition and packaging in order to be eligible for a return.John Lewis & Partners | Returns | Mattress returns policy
If you purchased your mattress in one of John Lewis's physical stores, you have the option to return it to any store location. You can also choose to have it collected for free or return it by post. If you choose to return it by post, you'll need to package the mattress securely and arrange for a collection through your John Lewis account.John Lewis & Partners | Returns | Returning a mattress bought in store
If you purchased your mattress online from John Lewis, you have the option to return it to any store location or arrange for a free collection. You can also return it by post, but you'll need to pay for the postage costs. When returning a mattress, it's important to make sure it's in its original condition and packaging to avoid any issues with the return process.John Lewis & Partners | Returns | Returning a mattress bought online
If you've purchased a mattress from John Lewis and decide it's not the right fit for you, you have the option to exchange it for a different mattress. The exchange policy follows the same guidelines as the return policy, with a 90-day window and the mattress needing to be in its original condition and packaging. If the new mattress is a different price, you will either be refunded or charged the difference.John Lewis & Partners | Returns | Mattress exchange policy
In the event that you decide to return a mattress to John Lewis, you can expect to receive a full refund within 14 days. The refund will be issued back to the original form of payment. If you paid for the mattress with a gift card, the value will be refunded to a new gift card.John Lewis & Partners | Returns | Mattress refund policy
One of the great things about John Lewis's return policy is that there are no fees associated with returning a mattress. Whether you choose to return it to a store, post office, or have it collected, there will be no additional charges. However, if you choose to return a mattress by post, you will be responsible for the cost of postage.John Lewis & Partners | Returns | Mattress return fees
The process of returning a mattress to John Lewis is simple and straightforward. First, log in to your John Lewis account and select the mattress you wish to return. From there, follow the prompts to choose your return option, whether it's to a store, post office, or collection. Make sure the mattress is in its original condition and packaging, and then wait for your refund or exchange to be processed.John Lewis & Partners | Returns | Mattress return process