When it comes to buying a new mattress, it can be overwhelming to navigate through all the different brands and retailers. One name that often comes up is Mattress Firm, but how do their mattresses really stack up? We scoured ConsumerAffairs, a popular review site, to see what customers are saying about their experience with Mattress Firm. One of the most common positive comments about Mattress Firm on ConsumerAffairs is their wide selection of mattresses. Customers appreciate having a variety of options to choose from, including name brands and budget-friendly options. Plus, many reviewers mention that the sales associates were knowledgeable and helpful in guiding them to the right mattress for their needs. However, there are also some negative reviews about Mattress Firm on ConsumerAffairs. Some customers have reported issues with delivery and customer service, with delayed or incorrect deliveries and difficulty getting in touch with the company for resolution. There are also a few complaints about the quality of the mattresses, with some customers experiencing sagging or discomfort after a few months of use. Overall, ConsumerAffairs has an average rating of 3.5 stars for Mattress Firm, with many customers giving high ratings for their experience. It's important to read through both the positive and negative reviews to get a well-rounded understanding of the company and their products.Mattress Firm Reviews | ConsumerAffairs
Glassdoor is a popular job review site, but it also has a section for employee reviews of companies. So, what do current and former employees have to say about working at Mattress Firm? One of the most common comments from employees is the positive work culture at Mattress Firm. Many mention the supportive and friendly atmosphere, as well as opportunities for growth and development. There are also several reviews praising the company's competitive pay and benefits. However, there are also some negative reviews from employees on Glassdoor. Some mention long hours and high stress levels, especially during busy seasons. There are also a few comments about lack of work-life balance and pressure to meet sales goals. Overall, Mattress Firm has an average rating of 3.4 stars on Glassdoor, with many employees citing the positive work environment as a major factor in their job satisfaction. As with any company, it's important to read through both positive and negative reviews to get a balanced understanding of the workplace culture.Mattress Firm Reviews | Glassdoor
Yelp is a popular review site that covers a wide range of businesses, including mattress retailers like Mattress Firm. So, what are customers saying about their experience with Mattress Firm on Yelp? Like other review sites, Yelp has a mix of positive and negative reviews for Mattress Firm. Many customers mention the helpful and friendly sales associates, as well as the wide selection of mattresses available. Some also appreciate the financing options and discounts offered by the company. However, there are also some negative reviews on Yelp about Mattress Firm. Some customers mention pushy sales tactics and feeling pressured to make a purchase. There are also a few complaints about delivery and customer service, with delayed or incorrect deliveries and difficulty getting issues resolved. Overall, Mattress Firm has an average rating of 3.7 stars on Yelp. As always, it's important to read through both positive and negative reviews to get a well-rounded understanding of the company and their products.Mattress Firm Reviews | Yelp
Trustpilot is another popular review site that covers a variety of businesses, including Mattress Firm. So, what are customers saying about their experience with Mattress Firm on Trustpilot? Trustpilot has a slightly lower average rating for Mattress Firm compared to other review sites, with an average of 2.8 stars. Many customers mention good experiences with the sales associates, as well as the quality and comfort of their mattresses. However, there are also quite a few negative reviews on Trustpilot for Mattress Firm. Some customers mention issues with delivery and customer service, with delayed or incorrect deliveries and difficulty getting in touch with the company for resolution. There are also a few complaints about the quality of the mattresses, with some customers experiencing sagging or discomfort after a few months of use. As with other review sites, it's important to read through both positive and negative reviews on Trustpilot to get a well-rounded understanding of the company and their products.Mattress Firm Reviews | Trustpilot
The Better Business Bureau (BBB) is a non-profit organization that focuses on advancing marketplace trust. They also have a section for customer reviews, so we took a look at what customers are saying about Mattress Firm on the BBB website. Mattress Firm has an A+ rating with the BBB, which is the highest possible rating. However, there are also quite a few complaints from customers, with many mentioning issues with delivery, customer service, and the quality of the mattresses. Some customers have also reported difficulty getting refunds or exchanges. It's important to note that Mattress Firm has responded to many of these complaints on the BBB website, offering resolutions or explanations for the issues. This shows a level of commitment to customer service and addressing any concerns.Mattress Firm Reviews | Better Business Bureau
Google is another popular review site, and it also has a section for customer reviews of businesses. So, what are customers saying about their experience with Mattress Firm on Google? Like other review sites, Google has a mix of positive and negative reviews for Mattress Firm. Many customers mention the wide selection of mattresses and helpful sales associates, as well as the financing options and discounts available. Some also mention the comfortable and high-quality mattresses they purchased. However, there are also some negative reviews on Google for Mattress Firm. Some customers mention issues with delivery and customer service, with delayed or incorrect deliveries and difficulty getting in touch with the company for resolution. There are also a few complaints about the comfort and durability of the mattresses. Overall, Mattress Firm has an average rating of 3.6 stars on Google. As always, it's important to read through both positive and negative reviews to get a well-rounded understanding of the company and their products.Mattress Firm Reviews | Google
Facebook is another popular platform for customer reviews, and Mattress Firm has a page with over 1.7 million likes. So, what are customers saying about their experience with Mattress Firm on Facebook? Like other review sites, Facebook has a mix of positive and negative reviews for Mattress Firm. Many customers mention the wide selection of mattresses and helpful sales associates, as well as the financing options and discounts available. Some also mention the comfortable and high-quality mattresses they purchased. However, there are also some negative reviews on Facebook for Mattress Firm. Some customers mention issues with delivery and customer service, with delayed or incorrect deliveries and difficulty getting in touch with the company for resolution. There are also a few complaints about the comfort and durability of the mattresses. Overall, Mattress Firm has an average rating of 3.5 stars on Facebook. As always, it's important to read through both positive and negative reviews to get a well-rounded understanding of the company and their products.Mattress Firm Reviews | Facebook
The Sleep Judge is a popular mattress review site, so we turned to them to get an expert opinion on whether Mattress Firm is a good place to buy a mattress. According to The Sleep Judge, Mattress Firm has a wide selection of mattresses to choose from, with both budget-friendly and luxury options available. They also mention that the company offers financing and discounts, making it more accessible for customers to purchase a mattress from them. However, The Sleep Judge also notes that there are some concerns about the quality and durability of Mattress Firm mattresses. They mention that while the company offers a variety of brands, some of them may not have the best track record for customer satisfaction. Overall, The Sleep Judge suggests doing thorough research and testing in-store before making a purchase from Mattress Firm. It's also important to read customer reviews and make sure the mattress you choose is the right fit for you.Is Mattress Firm a Good Place to Buy a Mattress? | The Sleep Judge
Pissed Consumer is a website where customers can leave reviews and complaints about businesses, so we took a look at what customers are saying about Mattress Firm on this site. Like other review sites, Pissed Consumer has a mix of positive and negative reviews for Mattress Firm. Many customers mention the wide selection of mattresses and helpful sales associates, as well as the financing options and discounts available. Some also mention the comfortable and high-quality mattresses they purchased. However, there are also quite a few negative reviews on Pissed Consumer for Mattress Firm. Some customers mention issues with delivery and customer service, with delayed or incorrect deliveries and difficulty getting in touch with the company for resolution. There are also complaints about the quality and durability of the mattresses, with some customers experiencing sagging or discomfort after a few months of use. Overall, Mattress Firm has an average rating of 1.8 stars on Pissed Consumer. As always, it's important to read through both positive and negative reviews to get a well-rounded understanding of the company and their products.Mattress Firm Reviews | Pissed Consumer