At Bassett Furniture, our goal is to provide our customers with the best shopping experience possible. We understand that sometimes, a product may not meet your expectations or needs. That's why we have a comprehensive return policy in place to ensure your satisfaction with every purchase.1. Bassett Furniture Return Policy
We offer a 30-day return policy for all Bassett Furniture mattresses. If you are not completely satisfied with your mattress, you may return it within 30 days of the original purchase date for a refund or exchange. Please note that this policy only applies to mattresses and not to other furniture items.2. Bassett Furniture Mattress Return Policy
If you wish to return your Bassett Furniture mattress, the first step is to contact our customer service team. They will guide you through the return process and provide you with all the necessary information. Once your return is approved, we will arrange for the pickup of your mattress at no additional cost to you.3. Bassett Furniture Mattress Return Process
If you would like to exchange your Bassett Furniture mattress for a different model or size, you may do so within 30 days of the original purchase date. The exchange will be subject to availability and the price difference between the two mattresses. Our customer service team will assist you with the exchange process.4. Bassett Furniture Mattress Exchange Policy
Our mattresses come with a limited warranty of 10 years from the date of purchase. This warranty covers any defects in materials or workmanship. If your mattress is found to have a defect, we will repair or replace it at no cost to you.5. Bassett Furniture Mattress Warranty
If you choose to return your Bassett Furniture mattress, you will receive a full refund for the purchase price. Please note that the refund will be issued in the original form of payment and may take up to 10 business days to process.6. Bassett Furniture Mattress Refund Policy
All mattress returns and exchanges must be made within 30 days of the original purchase date. After this timeframe, we will not be able to accept the return or exchange of your mattress.7. Bassett Furniture Mattress Return Timeframe
As part of our commitment to excellent customer service, we will cover the cost of return shipping for your mattress. We will arrange for a pickup at your convenience and take care of all the logistics.8. Bassett Furniture Mattress Return Shipping
There are no hidden fees or charges associated with returning or exchanging your Bassett Furniture mattress. The only cost you may incur is the price difference in case of an exchange for a more expensive mattress.9. Bassett Furniture Mattress Return Fees
While we strive to make the return process as smooth as possible, there are a few exceptions to our return policy. Mattresses that have been used in an unsanitary or damaged condition will not be eligible for return or exchange. Additionally, custom-made or clearance mattresses cannot be returned or exchanged. At Bassett Furniture, we value our customers and want to ensure your satisfaction with every purchase. Our mattress return policy is designed to make the process as hassle-free as possible, so you can rest easy knowing that your purchase is protected. Shop with confidence at Bassett Furniture and experience the ultimate in comfort and quality.10. Bassett Furniture Mattress Return Exceptions